A culture of continuous improvement.
At Ropack Pharma Solutions we are steadfast in getting – and truly hearing – feedback from our customers in the pharmaceutical and natural health industries. Within our culture of continuous improvement, we view that feedback not only as a measure of where we are, but as guidance for where we plan to be.
85.4%: Satisfied or extremely satisfied
100%: Timeliness of finished orders
100%: Comprehensiveness of information provided
100%: Ability to meet project deadlines
100%: Quality of documentation provided after production
94.4%: Technical assistance
“Reliability”: The competency most frequently used by customers to describe Ropack
“Flexibility” and “On-time delivery”: Tied as the second-highest-ranked competency of Ropack Pharma Solutions