See what clients say about Ropack

CUSTOMER SATISFACTION

A culture of continuous improvement.

cventCUSTOMER FEEDBACK IS THE
TRUEST MEASURE OF PERFORMANCE.

At Ropack, “good” is never good enough. So we are steadfast in getting – and truly hearing – feedback from our customers in the pharmaceutical, natural health and food supplement industries. Within our culture of continuous improvement, we view that feedback not only as a measure of where we are, but as guidance for where we plan to be.

BELOW ARE DATA FROM A 2014 CVENT INDEPENDENT CUSTOMER SURVEY.

85.4%: Satisfied or extremely satisfied

93.1%: Timeliness of information
93.1%: Comprehensiveness of information provided
89.3%: Timeliness of finished orders

“Reliability”: The competency most frequently used by customers to describe Ropack

A 27% increase in four years

“Flexibility”: The second-ranked competency of Ropack